Sound quality is a 5, no question. The problem for me is that I wear an outer vest which I take off when I'm at the station, so my speaker/mic/wiring all goes under my work shirt. The connector is very bulky and pokes out of the back of my shirt. There's no way to clip it anywhere other than on the inside of my collar, which then makes the speaker wire WAY too long. I had to coil it up and tape the coil so there's some tension, otherwise the earpiece falls out of my ear. I wish there was a way to shorten it. If you wear an under vest and can clip the connector to the bottom of it you will be fine.
The sound is awesome through the headset but I can’t turn it off once I turn on the BTD or sending unit. The button on top of the BTD is also hard to find to press. When trying to turn it on it takes several presses to find the press button under rubber cover. I emailed the company about these issues and hope I can get them resolved as it is an awesome system besides those two issues. If these get resolved I would be more than happy to give 5 stars. And buy more for our church security team.
The noise cancelling kit does not work in a noisy environment at all.
This is a good product have not had any problems with this
Works great and a good price.