FAQ's

How long does it take for my order to ship?

 We try our best to ship orders the same day they are placed. Occasionally it will take 1-3 days. If there is a backorder, you will be notified. Please check your spam filter if you do not receive your order or a backorder notification.

Has my order shipped?

 Click the "Sign In" link at the top of our site to check your orders status.

How do I track my order?

 Click the "Sign In" link at the top of our site to check your orders status. Tracking, if applicable, will be added to each order.

What shipping methods do you use?

 Orders are shipped via USPS and UPS.

Do you guarantee a delivery date?

 Unfortunately no, we simply cannot. Once the order has been processed and is in the possession of the carrier (USPS, UPS), we cannot guarantee their delivery times. Although most of the time they are on time, occasionally delays happen.

When will my backorder arrive?

 Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.